Business software is a set of computer software designed to aid in the management and performance of a company that can improve productivity and accuracy. They are used for a variety of functions, including customer relationship management, project management, sales force automation, and financial accounting. There are a variety of business applications are available and each one is tailored to the specific needs of its target industry.
For example, a business that sells products online can benefit from powerful features such as customer relationship management software, which allows greater transparency and a greater level of trust with customers. This software can offer valuable insights into the performance of a company for example, how well its marketing functions or how effective its website converts customers.
Business software is widely used and has played a major role in the growth of many businesses across the globe. The earliest business application software was created for jobs in the white collar and large mainframe computers employed to automate processes like processing bank cheques and factory accounting. Later word processors such as Word Perfect and Microsoft Word saw the demise of the IBM typewriter and mathematical spreadsheet software like Lotus 1-2-3 and Excel became very popular with corporate customers.
Certain business application software is interactive, meaning that it can be employed by business users to manipulate data and produce results immediately. Other software for business operates in batch mode, meaning that it is able to be programmed to run on a schedule and produce reports without the intervention of an individual user. A team is assigned to address the issue when a business software error is discovered, so that users are able to return to their work. This process is referred to as business application support.